Privacy Policy
Effective January 1, 2026
Prestige Thousand Oaks Concrete Company, thousandoaksconcretecompany.com, info@thousandoaksconcretecompany.com
What this policy covers
This policy explains what information Prestige Thousand Oaks Concrete Company collects when you use our website, what we do with it, how long we keep it and what you can ask us to do with it. We're a concrete contractor in Thousand Oaks, CA, and this site exists so homeowners can learn about driveways, patios and other concrete work and get in touch with us.
It applies to every page of this site, starting with the home page, and to information you send us through the site. It doesn't cover other websites we link to, which have their own policies. You can read more about who we are on our About page.
Information you give us
When you fill out our contact form, call us or email us, you usually give us your name, phone number, email address and the address of the property where the work would be done. Many people also describe the job, such as a cracked driveway or a new patio, and some send photos.
You choose what to share. We ask only for what we need to reply to you and to give you an estimate, so if you'd rather not put something in the form, just call us at (805) 413-5506.
Information collected automatically
Like most websites, ours collects some basic technical information when you visit. That can include your browser type, device type, the pages you looked at, how long you stayed, the page that sent you here and a general location based on your IP address.
We use this information in summary form to see which pages are useful and which aren't, so we can improve the site. We don't use it to work out who you are.
Cookies and analytics
Cookies are small files your browser stores so a site can remember things between visits. Our site and the analytics and form tools it uses may set cookies to count visits, keep pages working properly and help us understand how people use the site.
You can block or delete cookies in your browser settings. Most of the site will still work if you do, though some features, such as the contact form, may not work as smoothly.
How we use your information
We use what you send us to answer your question, set up an on-site estimate, schedule and do the work, send invoices and follow up after the job. We may also use it to keep records we need to run the business and meet tax and legal requirements.
We don't sell your personal information, and we don't send you marketing lists or newsletters you didn't ask for.
Who we share it with
We share your information only when it's needed to do what you asked. Our contact form runs on a third-party form service, so what you type into it passes through that service on its way to us. We also use ordinary business tools, such as website hosting, email, phone and accounting services, that handle information on our behalf.
We may also share information if the law requires it, or to protect our rights or someone's safety. If the business were ever sold, customer records would pass to the new owner under the same commitments.
How long we keep it
We keep inquiry and job information for as long as we need it to answer you, finish the work, stand behind the job and keep the business and tax records we're required to keep. If you contacted us and never booked, we don't hold onto your details longer than we need to.
When we no longer need information, we delete it or remove anything that identifies you.
Your choices and rights
You can ask us what personal information we have about you, ask us to correct it or ask us to delete it. Depending on where you live, including California, state law may give you further rights over your information, and we won't treat you any differently for using them.
To make a request, reach us through our contact page or call (805) 413-5506. We may need to confirm who you are before we act on it, so we don't hand your information to the wrong person.
How we protect your information
We take reasonable steps to keep your information safe, such as limiting who on our team can see customer details and using reputable service providers. No website or email system is completely secure, though, so please don't send payment card numbers or passwords through the contact form or email.
Children's privacy
This site is meant for adults arranging work on a home or property. We don't knowingly collect information from children under 13, and if we learn that we have, we'll delete it.
Changes to this policy
We may update this policy when our site or the tools we use change. When we do, we'll post the new version on this page, and it applies from the time it's posted.
How to raise a privacy concern
If you have a question or concern about how we handle your information, contact Prestige Thousand Oaks Concrete Company through our contact page or call (805) 413-5506. We're available Mon–Fri: 7 AM–10 PM, Sat–Sun: 6 AM–11 PM, and we'll work with you to sort it out.